WHERE ARE YOU BASED?
We are based in Edinburgh, Scotland UNITED KINGDOM
DO YOU SHIP WORLDWIDE?
Yes, but it is important that you check local laws before ordering, as they differ from region to region. Ordering from us confirms that you are aware of this.
WILL MY PACKAGE ARRIVE DISCREET?
Yes, the majority of orders are sent in plain brown, padded envelopes with nothing except stamps and an address label. Larger orders are sent in unmarked boxes. There is never any indication where they have come from. All seeds are sent in original breeder packaging inside the envelope.
HOW CAN I TRACK MY ORDER?
To track your order simply visit royal mail uk website and type in your tracking number provided by us in the email address you provided. All our packages are sent Royal Mail 1st Class Tracked & Insured.
HOW LONG WILL MY ORDER TAKE TO ARRIVE?
Packages usually arrive sooner than expected, between 1-2 days delivery time for UK Customers & 5-7 Days for international orders, but this cannot be guaranteed. Please visit the delivery times page for estimated times. If your order is has not arrived within a reasonable time then please contact us.
CAN I SEND PACKAGES TO AN ADDRESS THAT IS DIFFERENT TO MY CARD BILLING ADDRESS?
Yes but please make sure the shipping address is correct as once parcel has been sent we cannot change or refund items shipped.
HOW DO YOU SHIP YOUR PARCELS?
For the safety of our customers parcels, we included tracked and insured shipping, this gives ourselves and our customers piece of mind knowing they can track where there parcel is at all time and insures all cost of items included.
WHAT TYPE OF PAYMENT METHODS DO YOU ACCEPT?
We Accept Online Bank Transfer, credit/debit card via western union app, Cheque/Cash in the mail. If you require a different method please ask us via email, text or phonecall.
CAN I PAY IN ,UNITED STATES DOLLARS/CANADIAN DOLLARS/EUROS/YEN?
All orders are processed in Great British Pounds at the exchange rate on the day. You can use the currency convertor on the site to show the prices in your currency, but there may be a small price difference when your order is processed. If you order without using the currency convertor, you will still be charged the U.K Pound equivalent in your local currency.
IS IT POSSIBLE TO TELEPHONE YOU?
You can phone us on 07783147378 if outside the uk please call or text +44783147378 you can also whatsapp us, Or E-Mail us – firstname.lastname@example.org
CAN I BUY FROM THE SHOP IF I AM UNDER 18?